PABX PHONE SOLUTIONS FOR YOUR OFFICE
If your business receives a lot of calls, you will need more than one phone line. Our PBX (PBX is short for Private Branch Exchange) analogue phone system service is affordable turns your traditional phone system into a multi-line system. You can have extensions and handsets for each member of your staff. When a phone call comes in it will be directed to the related extension so that your phone line is free to receive the next call.
FIXING AND MAINTAINING YOUR PBX SYSTEMS
The HelpDesk Heroes hosted PBX service will manage your PBX as maintaining an on-premise PBX can take a lot of time and technical know-how. If you opt for a physical (on premise) PBX, you’ll need a location at your business to house the PBX, as well as actually purchasing the PBX.
A Virtual PBX is an option. While it lacks some of the functions of a full hosted PBX, the costs are substantially lower, and the use of SIP Trunking means that calls can still be routed appropriately. With the advent of cloud systems, a virtual PBX may be a more appropriate solution in the future.
SIMPLE COMMNICATIONS SOLUTIONS
With a traditional PBX system, all equipment is onsite. This makes it super-easy to maintain – and if the phone system goes down, it’s usually easy to figure out what’s wrong. We fix and maintain full hosted PBX, Virtual PBX and upgrades to VoIP.
UPGRADING TO VOIP
We generally advise our clients to upgrade to VoIP for increased functionality and reduced calling costs.